From internal pipelines, drains are transported by external ...
Maintenance at home is measures to properly maintain and improve the performance of a building. Maintenance applies to shared locations in the house: porches, elevators, stairwells, garbage chutes, basements, attics, territory adjacent to the house. Legally indicated property is defined as shared ownership. Common areas should be kept in order.
Current and overhaulyou are one of the means to maintain the performance of a building. Maintenance is carried out for the successful functioning of the building. Timely and high-quality current repairs help to avoid time-consuming and costly capital repairs. Overhaul includes the replacement of an element, the improvement of engineering systems. Maintenance of the house should be carried out on time and be agreed with the owners.
Who is responsible for the maintenance of residential buildings?
House maintenance is carried out either directly by the owners of the apartments, or by specially attracted persons and organizations. Based on this, Housing Code established management methods:
- owners;
- partnerships of owners, housing cooperatives;
- management company.
If there are zealous activists in the house, then about maintenance of residential buildings can be entrusted to the partnership of homeowners (HOA). At the meeting, the charter of the HOA is approved and the scope of activities and functions is clearly defined. If the tenants themselves decide to manage the house, then you need to be prepared for the fact that each owner will have to take part in the management. Serving residential buildings through a management company is a simple and reliable way.
If the management company’s actions are contrary to the law, you can always apply for, and then to the judicial authorities. It’s no secret to anyone that in Russia, cases where owners paid for virtual services are not rare. Let's check whether a house inspection was actually carried outwill fail.
Responsibility of management organizations
The management company chosen by the majority of the tenants is responsible for the maintenance of the apartment building. At any time, residents can change both the form of management and abandon a specific management company.
It should be noted that Gosstroy resolution indicates a list of workswhich are included in the mandatory maintenance:
- periodic inspections;
- seasonal work;
- carrying out repairs;
- the cleanliness of common areas for use.
The courts have clearly determined that this list should be implemented, regardless of the method of administration.
Serving apartment buildings. What's new in housing legislation
Innovations in the Housing Code of the Russian Federation establish the obligation of residents of an apartment building, in the form of management directly by the owners, with management companies. This means that the owners conclude an agreement for the maintenance and servicing of multi-apartment buildings, with the number of apartments more than 12. Residents cannot conclude several agreements, for example, separately for garbage collection, cleaning and landscaping. The whole range of home maintenance services is taken over by the managing organization.
The legislator sees in these changes favorable ways to improve the system. If apartment building maintenancethe prerogative of one organization, then it will be responsible. Thus, the changes are aimed at tightening control in the field of maintenance of houses.
What is included in the concept of “apartment building maintenance”? Owners pay CC for maintenance, but no maintenance. The yard is not cleaned, the porch is about to go underground, and in the spring it just drowns us, the walls collapse in the stairwell. Kuzmina Nadezhda Yurievna
Answer:
Hello, Nadezhda Yuryevna! The answer to your question involves quoting the Law, you can’t do without it. So get ready. So what is included in the service? This question is answered by the article “Requirements for the maintenance of the common property of MKD (Decree of the Government of the Russian Federation of August 13, 2006 No. 491):
a) inspection of the common property carried out by the owners of the premises and the persons referred to in paragraph 13 of these Rules, ensuring the timely detection of non-compliance of the state of the common property with the requirements of the legislation of the Russian Federation, as well as threats to the safety of life and health of citizens;
b) ensuring the readiness of intra-house engineering systems of power supply and electrical equipment that are part of the common property for the provision of public utility services;
c) maintaining the premises that make up the common property in a condition that ensures the temperature and humidity in such premises established by the legislation of the Russian Federation;
d) cleaning and sanitary-hygienic cleaning of common areas, as well as land, which is part of the common property;
e) collection and removal of solid and liquid household waste, including waste generated as a result of activities of organizations and individual entrepreneurs who use non-residential (built-in and attached) premises in an apartment building;
e.1) the organization of places for accumulation and accumulation of spent mercury-containing lamps and their transfer to specialized organizations that have licenses for the collection, use, neutralization, transportation, disposal of waste of I - IV hazard class;
f) fire safety measures in accordance with the legislation of the Russian Federation on fire safety;
h) maintenance and overhaul, preparation for seasonal operation and maintenance of the common property specified in subparagraphs "a" - "e" of paragraph 2 of these Rules, as well as elements of improvement and other facilities intended for maintenance, operation and improvement of this apartment building located on the land, which is part of the common property.
i) the implementation of mandatory energy saving and energy efficiency measures regarding common property included in the list of measures approved in accordance with the legislation of the Russian Federation;
j) ensuring the installation and commissioning of collective (common house) meters for cold and hot water, heat and electricity, natural gas, as well as their proper operation (inspections, maintenance, calibration of meters, etc.).
The structure of services and works does not include:
b) insulation of window and balcony openings, replacement of broken glass windows and balcony doors, insulation of entrance doors in apartments and non-residential premises, which are not common areas;
c) cleaning and cleaning of land plots that are not part of the common property, as well as landscaping and maintenance of gardening elements (including lawns, flower beds, trees and shrubs) located on land plots that are not part of the common property. These actions are carried out by the owners of the respective land plots.
The owners of the premises must approve at the general meeting a list of services and work, the conditions for their provision and implementation, as well as the amount of their financing. You, as the owner, have the right to request information from your UK about the expenditure of funds collected for the maintenance of common property. Just do it right: you need to write the application in two copies, officially register (put a mark on the date of adoption and the person who accepted the application). Look at what they write, and then we will decide how to proceed. You can also file a written application with the State Housing Inspectorate. Addresses and telephones - on our website in the section "Contacts"
Any property owned by citizens requires a certain technical maintenance and repair.
If this a private house or a summer residence in a garden partnership, then the entire complex of repair work and maintenance of the building falls on the shoulders of the owner, who can independently do these works or hire a team of craftsmen.
And who should be involved in the technical maintenance of an apartment building and what is included in the list of mandatory maintenance work for a residential building?
If tenants high-rise building If you have already chosen a management company and wrote a statement, you need to find out what is the responsibility of the employees of this company and how often they need to repair the entrance and the whole house.
The management company can be chosen by a majority of votes. If after some time the tenants are not satisfied with the quality of the services provided, it can be changed.
Maintenance of an apartment building includes several mandatory points that everyone should know:
- Repair of foundations and walls of all utility rooms, including basements and attics;
- Repair of windows and doors in all common areas;
- Maintenance and proper maintenance of all communications of an apartment building;
- Sanitary and maintenance of the entire local area and common areas (including pest control and deratization).
- Cleaning and repair of the entrance.
Each of these items must be carried out by company employees to maintain the normal condition of the building.
Maintenance and repair of walls and foundations
Residential buildings need periodic repair not only inside, but also outside. Walls, foundations, roofs and roofs - their repair is also included in the general maintenance of the building, which should be carried out by the company chosen by the tenants.
Basement and pit windows are inserted by company employees. If they refuse to glass windows in public places, you must write a statement to the management company and indicate a violation of one of the clauses of the contract.
This document must be signed by all tenants of the apartment building. Their duties also include strengthening and examining the doors of all basement and attic rooms, as well as repairing cracks in the basements of buildings.
Regular inspection and, if necessary, repair of walls inside the building and the entire decoration. Periodic repair of the facade around the perimeter of the building is also included in the maintenance of the house.
License plates, notices and signs are also subject to replacement if they are unsuitable. During cleaning, workers are required to wipe them from dirt and dust.
Particular attention should be paid to the maintenance of attic floors. In the event of an emergency condition of the ceilings, the management company can be forced to replace them, since this threatens the life and health of all residents of the apartment building. Wooden boards that are rotten, the company must replace with new ones. The same goes for the floors of the attic.
It is often difficult to achieve a result and force the management company to fulfill its responsibilities by a simple phone call. Only a correctly written statement on behalf of the residents can serve as the basis for the repair of a particular element of the house.
Such a document must be drawn up in 2 copies and it is imperative to force the employee who accepts it to leave the resolution “Accepted for consideration” on your copy.
But it should be remembered that the employees of the company are required to make repairs only in common areas. Residential apartments are not included in the service. Only if an emergency occurs (a pipe breaks or the sewer riser is clogged), you can require the company employees to carry out work to eliminate them.
Also, maintenance and repair of the roofs of an apartment building is included in the list of mandatory works performed by the company with which the contract is concluded. Replacement of slate and individual roof tiles, as well as coating insulating materials of leaking sections of the roof, repair of emergency visors, replacement of collapsed roof railings is the company's direct responsibility.
Cleaning of drainpipes, repair and strengthening of individual elements of the drain, attic glazing, as well as cleaning roofs of dirt, ice and debris - all these work must be performed by company employees.
In the winter, they must monitor the occurrence of icicles on the roofs and visors and clean them in time using special equipment.
Maintenance of chimneys and ventilation ducts, cleaning and replacement of some failed communication elements should be prescribed in the contract that was concluded with the company.
An application to the management company with a request for the repair of flights of stairs, balcony passages and domestic premises for technical purposes should be considered and the company's management is obliged to notify residents about the timing of these works.
Residents of an apartment building have the right to inquire about the schedule for overhauling and redecorating the entrance and all common areas.
Repair and maintenance of engineering systems
If the house is on stove heating, company employees are required to regularly inspect and monitor the health of all technical equipment, as well as monitor the health of the smoke exhaust system. In the event of small cracks on the walls of the chimneys, they must be repaired with a special solution.
In the event that the house is heated using a centralized heat supply system, workers are required to conduct regular inspections and eliminate malfunctions in the operation of this system. Replacing oil seals, valves, valves, flushing radiators, eliminating air jams - all this should be done by the management company.
Also, workers must prepare the heating system for the beginning of the season and prevent emergencies due to poor-quality work on replacing old equipment. In such cases, residents have the full right to write a statement addressed to the management and not to pay for the services of the company.
The entire water supply system of an apartment building should be repaired only by employees of the company (except for pipes that are in the apartments of residents). Replacing individual risers, regular flushing and cleaning up to the first sewer well is the company's responsibility.
In case of failure to clean sewer pipes without destroying the walls in the entrance, the employees of the company carry out repairs and repair of the damages. Workers are also required to respond in a timely manner to a statement by residents of an apartment building if it is necessary to insulate water taps and tanks located in common areas. If such cranes freeze, the company must take all repair costs.
Sometimes residents, not waiting for a reaction from the management of the companies, begin to replace their rotten risers with their own resources. In this case, it is necessary to keep all receipts confirming the purchase of the necessary material and equipment. You can deduct this amount from your monthly maintenance fee.
Repair and maintenance of power supply systems
Any repair and replacement of sagging electric cables at the entrance must be carried out only by employees who contact residents to the service company. Independent intervention in the operation of the electrical system of an apartment building can lead to an emergency and accidents.
Responsibility for such consequences will lie with the residents who carried out such work. It is also unacceptable to carry out any independent work in electric switchboards, even if one of the residents has an electrician diploma. The consequences of such work can lead to a de-energization of the entire house and the company to refuse all its obligations.
Grounding verification and replacement of blown fuses is carried out only by employees of the company who have the appropriate approval.
The liquidation of any emergency should be carried out by the workers of the company as soon as possible. Residents do not need to write a statement. A simple phone call to the management company is enough. The receipt of such an application is carried out by the duty dispatcher.
Disinfestation and sanitation
Employees of the company do not have special powers for disinsection and disinfestation. This can only be done by employees of the sanitary and epidemiological station with which the company enters into an agreement to provide such services.
The cost of such work is included in the total amount that residents pay each month for the maintenance of an apartment building. The elimination of insects and rodents should be carried out not only in public places (porch, basement, attic), but also in the local area at the location of garbage cans.
Such measures must be carried out at least once every 3 months, but, if necessary, residents can write a statement and ask for an unscheduled conduct of deratization.
Entrance Repair and Maintenance
The redecoration of the entrance includes whitewashing the walls, repairing small cracks, as well as replacing broken wooden railings and painting all the handrails. Such work should be carried out at least once a year.
When tenants of an apartment building sign a contract with a company, they must carefully study this clause of the contract. If such services are not spelled out in the document, then it will be practically impossible to achieve repair at the entrance.
Maintenance of the house also includes cleaning the house area. In autumn it is cleaning and removal of fallen leaves. In winter - cleaning snow and sanding walkways, as well as daily cleaning of garbage and dirt throughout the territory adjacent to the house.
In summer, company employees are required to mow grass on the lawns, but flower beds are already the concern of the residents themselves. Employees are also required to monitor the condition of the trees in the courtyard of the house and, if necessary, clean them of dried branches. If there is a suspicion that the tree inside has begun to rot, they are obliged to cut it and remove all the garbage and branches in their transport.
The management company is obliged to monitor the condition of the garbage chute of each entrance, periodically wash the containers. If the garbage container breaks, they must replace it with a new one.
All these measures for the maintenance of the house should be carried out by the company regularly, as tenants pay monthly for these works. In case of unsatisfactory performance of these works, residents of the apartment building have the full right to write a statement and change the management company.
- Hello, dear edition! Please help me figure out what is “building maintenance” and what are the regulations? The problem is that nothing is being done in our house, but they require payment. Residents are going to continue to work with the management company, although it does not fulfill any of its obligations. People hope that their money will be returned to them, and I and several other residents are going to go to court.
Regards, Zinaida N.
Every month we take out a receipt for an apartment and housing and communal services from the mailbox and habitually go to pay for it. But few people imagine what we are billed for. What kind of house maintenance services should receive for their "hard-earned" residents of high-rise buildings, our correspondent tried to figure it out.
In the rural settlement of Dorokhovskoye, most of the residential buildings are serviced by the management company REK LLC. The utility bills are divided into two receipts. Question: for what? It would be easier for residents to pay all in one receipt.
It turns out that two receipts are for the convenience of the management company! In one, a maintenance fee is charged - this money is transferred immediately to the settlement account of the management company, bypassing the settlement center of IRC LLC. In another receipt, payment for utility bills. We pay this money to the enterprises serving us for the provision of utility services (for heat and water supply, electricity, gas, sewage). But first, the payments go to IRC LLC.
LLC “Information and Settlement Center” is an organization that, like accounting, calculates, sends receipts and collects utility bills from the population. Carrying out the calculation and recalculation of payments for housing and communal services, the settlement center also calculates the benefits for paying for the same housing and communal services. So, the fee for a communal apartment first goes to the settlement center, which already then transfers it to utilities.
We sorted out the receipts - the first receipt for maintenance, the second for utilities. Now I want to understand what is included in this maintenance, what the tariff is made of, what are the standards for the consumption of utilities and how are the funds collected from the population for housing and communal services spent.
Today, almost every tenant has a social tenancy agreement in their hands, and each apartment owner has a maintenance contract. These agreements clearly outline the responsibilities of the service company in strict accordance with the “Rules and Norms for the Technical Maintenance of the Housing Fund”, the “Rules for the Use of Housing, the Maintenance of a Residential Building and House Area” and the “Rules for the Provision of Utility Services”.
So, the service company is obliged:
1. Ensure uninterrupted provision of utilities (heat and water supply, electricity, gas, sewage).
2. Ensure the normal functioning of all engineering systems and equipment at home: elevators, ventilation ducts, heating systems, water supply, smoke removal systems, garbage chutes, house buildings electrical networks, including in apartments - to the input terminals of apartment electricity meters.
3. Carry out maintenance of apartments with the following types of work (the cost of only these works is included in the payment for maintenance):
Replacement of gaskets, packing of glands of water-folding fittings with elimination of water leakage;
Installation of an insert for a valve seat, polyethylene nozzles to a valve head; flush tank adjustment with elimination of water leak; - Strengthening loose plumbing (washbasin, sink, sink, etc.);
Elimination of blockages of risers and the system of internal sewerage (except for apartments) that occurred not through the fault of a resident; adjustment and adjustment of water supply and heating systems with the elimination of overheating and air congestion, flushing of pipelines and heating appliances with the replacement of faulty heated towel rails, adjustment of stop valves;
Elimination of the consequences of leaks and other violations that occurred through the fault of the service company;
Wiring repair in the entrance of the house.
4. Carry out maintenance of houses, including the adjustment of engineering equipment, work to eliminate the emergency state of building structures and engineering equipment, technical inspections of individual elements and premises of the house, scheduled preventive repairs of house networks and their preparation for seasonal operation, sanitary maintenance of stairwells and adjoining territories.
5. To carry out work on preparing the house for operation in the autumn-winter period.
6. Carry out maintenance of garbage chutes.
7. Ensure the operation of the emergency dispatch service of the village.
8. Carry out maintenance and overhaul of the house, its engineering systems and equipment in accordance with the approved plan.
9. To calculate and recalculate fees for housing and communal services.
10. To carry out the calculation of benefits for the payment of housing and communal services.
The work performed by the service company in paragraphs 1-10 is the maintenance, for which payment is made from tenants or apartment owners.
Thus, maintenance is the maintenance of the common property of a residential building. Let us consider in more detail some points.
The management company is obliged to replace broken windows in common areas, minor repairs front door, storm sewer, blind area, steps, latent roof repair.
Household cleaning is also a technical service. The management company must carry out work on trimming bushes along residential buildings, mow grass up to five meters from the residential building, clean the area from debris, paint and repair ballot boxes, benches, if any.
The sanitary maintenance of the house includes wet and dry cleaning of the entrances, as well as disinfection (treatment from mosquitoes, flies, fleas, ticks) and the deratization of basements (treatment from rats and mice). The management company should do this work once a year - necessarily together with the sanitary-epidemiological services.
Preventive inspection of communication networks - twice a year. First time - in the spring after heating season, and the second time - in the fall, in preparation for the winter. Be sure that in each apartment house the management company must make a grounding contour of the house.
Now the question arises: is all this work being done in your home? Do you sign the certificate of completion? If yes, then first you need to check the quality of their implementation! And if you didn’t see the acts in your eyes, then, apparently, no one in your house has performed such works either. Moreover, it turns out that on the territory of our settlement there are houses in which the residents did not see in their eyes not only acts on the work performed, but even did not have any contracts with their management company on hand. By the way, a list of works should be specified in these contracts, since the management company will perform the work exactly according to the concluded contract!
House maintenance is calculated based on total area your apartment and rate. The tariff is the actual costs incurred by the management company over the past year, documented, taking into account the inflation index. It is calculated by the management company and submitted for approval by the local Council of Deputies.
Maintenance tariff is set locally. In our settlement, it is adopted by the Council of Deputies of the rural settlement Dorohovskoye (Decision of the Council of Deputies of the rural settlement Dorohovskoye No. 124/18 of December 16, 2010).
In the above paragraph 3, the list of works that the service company performs is in the part of technical maintenance of apartments, and not of the house as a whole. Only these works are included in the tariff itself. The service company can perform all other work inside the apartment only as paid services, according to the approved price list.
For example, the total area of \u200b\u200byour apartment is 68.8 square meters, and the tariff for your home is 23 rubles 23 kopecks per square meter. If you multiply the area by the tariff, you get the amount you need to pay for the month - 1598 rubles 24 kopecks.
Heating tariff cold water, water disposal is established by the Ministry of Economic Development of the Moscow Region. The heating fee depends on the tariff and the total area of \u200b\u200bthe apartment. But you can save on water supply and sanitation if metering devices are installed. If there are no meters for water supply, then payments are calculated based on the consumption standard and the number of people living in the apartment.
The tariff for the collection, removal and disposal of municipal solid waste is accepted by the deputies of the Council of Deputies of the settlement. The fee for garbage removal is calculated from the tariff and the number of people living in the apartment.
We hope you find this information useful. We wish you good luck in asserting your legal rights!
