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Tricolor TV subscriber support specialists are most often asked a question related to the fact that there is no reception of TV and radio channels, and the inscription "No access", "Scrambled channel", "Error" 0 "or" No signal "appears on the TV ...
Error "0" on "Tricolor TV"
What should I do if this message appears on the TV screen?
Most often, the "0" error appears when access to viewing channels disappears. This is usually due to a malfunction of the receiver software. There can be many reasons, up to a voltage drop in the mains.
In any case, if an error "0" occurs on Tricolor TV, experts advise what to do. First of all, disconnect the receiver from the power supply for a while. Then turn it on again. This procedure takes about five minutes. When using a conditional access module, remove it and then put it back into the receiver.
Very often, instead of the error message "0", the screen displays information in the form of "DRE encoded channel". At the same time, it is impossible to watch live broadcasts.
So what does the "0" error on Tricolor TV mean? The answer is to be found in the cause of the problem. There are universal ways to solve this problem, which are suitable for all types of receivers that are used to receive channels provided by Tricolor TV. They can be used when the channels are not displayed, but the "Info channel" is working.
Correction of error "0"
If an error "0" is found on "Tricolor TV", how to fix it yourself?
First, you should check if the subscription to the package's services has suddenly ended. This is done in your personal account on the official website or in the menu of the receiver itself. If the subscription has expired, then it may well cause a similar error.
It is possible that the access card is not correctly installed in the receiver, so you need to check that it is correctly installed in the corresponding slot of the receiver. If a conditional access module is used instead of a card, then the check should be performed in it.
If the card is inserted correctly, when you press the ID button on the remote control, a message will be displayed on the TV screen displaying its number.
Also, if an error appears, it will not be superfluous to try to reset the receiver settings to factory settings. In other words, reset them.
It is quite possible to do this operation yourself. You need to enter the receiver menu and go to the "Settings" section. You will need to enter a four-digit code - we dial four zeros 0000. After that, you need to find "Factory settings" and select the line "Delete settings", along with the list of channels. There is nothing dangerous in this operation, after restarting the receiver using auto search, the channels can be found again. Most often, after this, the error disappears.
If the subscription is over, and if the channels from the "Unified" package are not accepted, it is possible to search for free channels. They are usually at the very end of the list.
In a situation where the receiver has been turned off for a long time, there may also be a problem with error "0" as soon as the receiver is turned on. How to eliminate error "0" on "Tricolor TV"?
Do not turn off the receiver, but leave it on for eight hours and wait until the error disappears. Most often this happens much earlier, after an hour and a half. But this is only if both the antenna and the receiver are in good working order.
Other reasons for the error
If error "0" appears on "Tricolor TV", what if the cause of error "0" is poor quality or low level of the received signal from the satellite? Or lack of activation keys. In this case, simply leaving the receiver turned on for a long time will not help.
You can either send a request to the support service, or try to fix the antenna yourself.
It must be remembered that when the receiver is expected to be activated, it must be turned on on the first channel - that is, on 1OPT, and no other. Regardless of whether there is a broadcast on it or not.
If the conditional access module fails, this error may also appear. To determine the version of the installed software on the receiver, press on the remote control to enter the "Status" section of the menu. You can renew the software yourself, while it is better to provide repairs to a specialized service center.
In most cases, error "0" also appears when the satellite receiver is overloaded.
How to fix the problem
Having dealt with the question of what the "0" error on "Tricolor TV" is, we perform several actions to eliminate it ourselves:
- Wait a while (usually 8-10 minutes) and the channel will most likely start broadcasting on its own.
- Reboot the receiver by turning it off for 3-5 minutes and then turning it back on.
So in what situations does this error most often appear.
The message "No signal" is displayed on the TV
First, you first need to try to determine who issued this message - the TV or the receiver. Press the OK button on the remote control - if the outcome is favorable, the Tricolor TV channels should appear on the screen. Otherwise, an inscription will appear that the channel list is empty (which means the error "0" on Tricolor TV).
If the receiver responds normally to pressing the button, then the cause of the error may be hidden:
- If a small diameter is used (from 50 to 60 cm) or it is installed poorly and incorrectly configured, then the signal may be absent due to the manifestation of atmospheric precipitation. It can be rain, snow, even dense clouds.
- The antenna tuning could be lost. For example, due to strong winds or blizzards. You will either have to correct the satellite dish setting yourself, or call a specialist.
How to set up the antenna yourself
In principle, there is nothing difficult in setting up. You just need to change the position of the antenna and monitor the TV screen. The antenna should be moved gradually, slowly, literally one centimeter. As soon as an image appears on the "Info" channel, the antenna must be fixed.
If you call up a special scale showing the signal strength by pressing twice the red "F1" or "i" button on the remote control, the signal strength will be at the bottom of the screen on the left, and its quality on the right. For channels to be received stably, the signal level must be at least 70%.
There is a situation when some channels are not displayed, a message appears stating that there is no signal, while others are displayed normally. The reason for this may be that the transponders have changed - the frequencies on which the channels are broadcast. You need to rescan them either in manual or automatic search mode.
You will have to enter the menu and select the item “Search for Tricolor TV channels.” Then scan the channels.
An error may appear even if the antenna fails. Then you have to replace the converter itself.
When the reason is that the coaxial cable is damaged, the cable must be replaced. It can be repaired, but the signal quality may be worse. The cable junction may cause additional interference in the reception of channels.
The receiver does not respond when the "OK" button is pressed
- If the GS 8306 receiver is used, then random movement of the outputs of the receiver itself often occurs. The fact is that there is a button on the remote control in its upper left part, an accidental pressing of which leads to a change in outputs, the image disappears. You can check which output is currently active by looking at the indicator. RCA - bells are shown, HDMI - the indicator glows at its bottom.
- It is possible that the cause of the error is the television receiver itself. It is necessary to check if the switched input is connected incorrectly. You need to find the "Resources" button on the remote control and press so that the output corresponds to the selected mode - Scart, HDMI or RCA.
If one of such inscriptions as "Scrambled channel DRE", "No access", "Error" 0 "appears on the TV receiver screen, then check the following:
Tricolor TV subscription activity. Error "0" on the second receiver is also checked either through the personal account on the official website, or in the section "Personal account" of the receiver.
Service subscription active
- Make sure that the receiver detects the Tricolor smart card.
- Whether it identifies the ID number of the satellite receiver.
Receiver menu item "Status"
If there is no ID number, then:
- If you are using a receiver that uses a smart card to receive channels - models GS 8306, GS 9303, GS 8302, GS 8304, GS 8300N, you need to unplug the receiver from the mains, remove the card, make sure it is inserted correctly, insert it back and turn on the receiver into the power supply.
- If the receiver works without a card, and these are receivers using MPEG2 - GS 8300, GS 8300M, it is most likely that the access module has broken. You will have to contact the service center, where the module will be repaired.
In a situation if the ID-number is determined and the subscription has not ended, then:
- You need to reset the settings to the factory settings, reboot the receiver, after which the setup wizard is activated and the channels are scanned again.
- If the receiver has not been turned on for more than three days, you will have to get the activation keys again. For this, having overloaded the receiver, it should be turned on on the "Infochannel" channel, and if it shows, then go to the "Kinopokaz" channel - after which the channels are usually decoded themselves.
So that the error "0" does not appear on "Tricolor TV" in the future, what to do if the receiver nevertheless turned off, when leaving for a long time, for example? You will have to activate the keys again.
To prevent the error message from appearing in the future, you should sometimes leave the receiver plugged in, for example, overnight.
Despite all the advantages and technical developments satellite broadcasting, Tricolor TV clients face a number of problems when the channels do not work. Next, we will consider the main reasons for the lack of broadcasting, which are divided into the following groups:
- difficulties with high-quality signal reception;
- registration in the network and payment for services;
- technical difficulites;
- problems with the receiver.
What to do if Tricolor TV writes "Error 0"
The most common problems are with satellite signal reception. If error code 0 appears on the screen, it indicates that the equipment is not receiving a signal.
In this case, you should:
- Check the integrity of the antenna cable and how tightly it is connected to the antenna and receiver.
- Disconnect the receiver from the power supply and reconnect to the mains after 5 minutes.
- Make sure there is sufficient signal and reception quality.
- of necessity.
- Start search again.
- Activate the key in the Personal Account. An internet connection is recommended to speed up the connection recovery.
If these steps have been taken correctly, but the broadcast has not resumed, please contact.
Watch a detailed video on how to fix the "Error 0" problem on Tricolor with your own hands:
The Tricolor receiver writes "No signal"
When the antenna cannot pick up the desired wave from the satellite, the inscription “No signal” appears on all channels. The simplest reason for this is preventive work, the timing of which can be found by calling the hotline. If such work is not carried out, you should make sure that the equipment is intact and the settings are correct.
In the absence of visible damage to the main cable and antenna, the cause of its loss in 50% of cases is a converter breakdown, the repair of which must be carried out by a qualified technician.
The prefix shows only the info channel
An info channel is a program that is displayed by all configured receivers. If no other channel is working besides it, then all the equipment is working properly, and the problem is:
- failure of user credentials,
- lack of equipment activation,
- late payments for services,
- incorrect system configuration,
- outdated receiver firmware.
To resume broadcasting:
- Turn off the receiver, turn off the power and leave for 30 minutes, during which carefully check the cable connecting the receiver to the TV.
- Remove the smart card, check its integrity and wipe the chip contacts. Look at the warranty period (3 years).
- Insert the smart card into the slot and start the receiver.
- Make sure the bill is paid in full and on time. Top up your account, if necessary.
- Roll back the receiver settings to the factory settings and flash to the latest current version.
If Tricolor suddenly stopped showing channels
The reception quality directly depends on the diameter of the satellite dish and the correctness of the equipment settings. The sudden termination of broadcasting may result from:
- atmospheric precipitation (rain, snow, hail) or increased cloudiness;
- knocked down converter settings;
- broken cable;
- channel settings directly on the receiver.
It is important to monitor the operating conditions of the equipment and regularly check it for damage.
Why doesn't Tricolor TV show in the rain?
Difficult weather conditions have a direct impact on the transmission of the satellite broadcast signal to the receiver, especially the operation of satellite television in the rain. The converter floods with water and the signal level can drop to a critical level, up to its complete absence. To avoid such a problem, it is enough to take care in advance of covering the converter from moisture with a piece of transparent plastic.
Another factor in the loss of signal during rain is strong wind, which turns the antenna or places objects on it that interfere with it. In this case, to restore broadcasting, it is enough to free the surface of the antenna from foreign objects and turn it to the optimal position to enhance reception.
What to do if Tricolor does not show free channels
If this problem is found, in the vast majority of cases, it is enough to reboot the receiver. After that, the broadcasting of free channels most often resumes, but if this did not happen immediately, the next step should be to roll back the receiver settings to the factory level. This will require:
- Turn on the TV and receiver.
- Enter the receiver menu.
- Select the "Settings" section.
- Select "factory" and confirm the action.
- Reboot.
- Select the connection region on the screen and start the search.
How to find the reason why Tricolor does not work? See detailed video instruction:
Despite the highest quality of services, it is impossible to completely avoid situations when Tricolor TV does not show. Naturally, each connected subscriber would like to avoid the difficulties of watching his favorite films and TV shows, but if the broadcast has already been interrupted, it is necessary to deal with the problem as soon as possible.
Often, if you seriously reflect on what happened, you can cope with difficulties on your own. Users just need to understand the reasons for the disappearance of the signal and follow the instructions below exactly. And in the most difficult cases, when it is impossible to do without the support of a professional, you can call the contact center and get useful advice from the support operator.
Possible reasons
The easiest way to find out why the channels are not shown on Tricolor TV is to view the error messages. But, if they are not there, the causes of trouble can be:
- incomplete registration on the official website;
- lack of funds on the subscriber's personal account;
- incorrect rotation of the antenna;
- bad weather or interference interfering with receiving a signal from space;
- equipment malfunction;
- outdated technology that cannot support high quality signal processing;
- the need to update the software.
Clients of the satellite company will cope with each of the listed troubles without specialists.
Why doesn't Tricolor TV show
Faced with a lack of channels, the first step is to make sure that the equipment used is registered on the provider's website. To do this, you will have to call the support service and clarify whether the registration is completed today. Perhaps you just have to wait to watch TV channels.
Additionally, you should make sure that the packages you need are paid for. You can check this fact in your personal account, which is available for each client of the satellite company. If necessary, users will have to pay for the TV package that suits them and wait until the money is credited to his personal account.
Tricolor does not show all-Russian channels - what is the reason
Special attention should be paid to cases when the subscriber lost federal channels, including First, Match and other public broadcasts. In situations where Tricolor does not show all channels, you need to make sure that the channel owners or the provider have not planned maintenance or scheduled maintenance work at the current time.
If this is not the problem, it is worth considering whether the satellite company has terminated the contract with the user. You can check this by calling support.
Additional attention should be paid to cases when difficulties are caused by bad weather or an incorrect position of the satellite dish. The logical solution to this difficulty would be to re-tune the antenna and remove all interference that interferes with signal reception.
What to do when Tricolor does not show
Another reason for trouble that can interfere with the showing of some TV channels can be a technical failure. In such situations, you just need to reboot the STB. If this does not help, you need to reset the receiver settings to the factory level.
After that, if such a need persists, you need to make sure that the latest update is installed on the receiver. To do this, you need to look in the settings menu, see the current firmware version and compare it with the one offered on the official website of the provider. Perhaps installing an up-to-date update will return access to your favorite shows and TV shows.
If access could not be restored on your own
In the most difficult cases, when it is not possible to figure out why the Tricolor does not show, it remains to use the help of specialists. To do this, you can:
- call the number 88005000123;
- contact by WhatsApp or Viber using the contact number +79111010123;
- by calling on the Internet through the website or skype;
- by leaving a request for assistance on the official website of the company.
In any case, in order to receive qualified assistance, subscribers will need to describe the situation in detail, indicating what they see on the screen, what messages appear when problems arise, and what exactly happened before the broadcast was interrupted. Additionally, the personal data of the applicant may be required so that the operators can make sure that they are a real client of the satellite company.
If the TV does not show satellite TV channels or there is no sound signal, then it is difficult to say for sure what exactly the problem may be. The antenna or its components may not work, the cable or its connection may be damaged, or there may be a problem with the receiver or TV.
Below we will analyze the main reasons why Tricolor may not work, and we will tell you how to return TV channels or sound.
But first of all, make sure that you have paid for the subscription to the main channel package. This can be done in your Personal Account on the "Services" page or on the main page of the operator's official website, in the "Check subscriptions" section.
If the subscription is active, then you should check the smart card - whether the correct side is installed in the receiver and whether the chip is damaged.
Tricolor writes "No access" or "Scrambled channel"
The inscription "No access" (or "Scrambled channel") may appear on the TV screen in the following cases, even if the subscription is paid:
- Voltage drop
The receiver needs to be rebooted. To do this, turn off the receiver from the network for 5-10 minutes and turn it back on. Leave the TV turned on on a scrambled channel and wait for a while. The image should appear. - The receiver has been disconnected from the power supply for a long time.
For a long time, according to Tricolor, it is more than 3 days. In this case, activation keys are lost. To return the image to the TV, plug the receiver into the network and leave it switched on on a scrambled channel. Everything should work within 8 hours. Or you can send the keys again through your Personal Account. To do this, on the main page of your Personal Account, click the "Repeat commands" button. - The Tricolor receiver does not see the smart card
To make sure that this is the problem, press the "ID" button on the remote control. If the ID number of your equipment appears on the screen, then everything is in order with the smart card. If “no card” is written instead of the number, then either the card is inserted incorrectly, or the chip of the card is damaged, or the cardired is out of order. - Outdated software
On the remote control, press the "No. ID" or "status" button, here you will see your software version. Now you need to find out which version of the software is current. To do this, go to the operator's website, in the "Help" - "Software update" section. Please indicate the model of your receiving equipment here. If your version does not match the recommended version, then in this section you can find instructions for updating the software. - Legacy receiver model
Since April 2018, Tricolor has stopped supporting models of receivers that receive a signal only in MPEG-2 format. If you have one of these models, then you should exchange equipment using one of the exchange programs, or purchase a new one.
Tricolor writes "No signal"
“No Signal” may appear on one channel, several or all. Let's consider these cases separately.
On all channels the inscription "No signal"
This means that the signal strength of the antenna is not sufficient.
To verify this, turn on the "Info channel", on the remote control from the receiver, press the red function button or "F1", "i" or "INFO" twice. An information window will open, in which 2 scales will be displayed below - signal strength and quality. For a stable signal level, both scales should be approximately 70% full.
If you have less, check the integrity of the cable from the antenna to the receiver and from the receiver to the TV, as well as the reliability of all connections.
If everything is in order here, then you should check the antenna itself - make manual tuning. It is safer, of course, to contact an authorized dealer so that an engineer can be dispatched to you. But if you are confident in your abilities, then you can try to make the setting yourself. To do this, it is necessary to slowly move the antenna 1 cm, leaving it in this position for 5-10 seconds, until an image appears on the "Info channel" (It is usually the first in the channel list).
"No signal" label on only one or several channels
In this case, the inscription “no signal” may be associated with a change in the broadcasting parameters of some TV channels. Refresh the channel list. To do this, on the remote control from the receiver, press the "Menu" button, in the "Main Menu" select "Search for Tricolor channels" and press "OK". After the end of the channel search, an information window should appear, which will indicate how many TV and radio channels were found.
If some TV channels are still not displayed, try unplugging the receiver for 2 minutes and then plugging it back in. If after that the TV channels do not appear, you will have to reset the settings to the factory settings and re-configure the receiver.
On the remote control from the receiver press "Menu", go to the "Settings" item (maybe "Settings" or "Applications"), select "Factory settings" in it and press "OK". The receiver settings will be reset. After that, restart the receiver again, repeat all the steps of the initial setup and check if the TV channels are showing.
The inscription "Channel list is empty"
In this case, it is also necessary to check the signal level. If it is less than 70%, then check the integrity of the cable and the reliability of the connections.
If the level is more than 70%, then everything is in order with the cable, you should refer to the receiver settings. Search for channels, for this on the remote control from the receiver press the "Menu" button, select the "Channel search" menu and press "OK". After a few minutes, an information window will appear with the number of found TV and radio channels. After that, you need to save the settings.
If after that the Tricolor TV channels do not show, it is necessary to reset the settings to the factory settings and repeat the initial setup of the receiver.
Shows only "Info channel"
If the subscription to the main package of channels is paid for and only one "Info channel" is shown, then you need to check the relevance of the software version of your receiver.
To do this, press the “No. ID” or “status” button on the receiver's remote control, here you can see what version of the software is currently on your equipment. You can find out which version should be on the official website of Tricolor, in the section "Help" - "Technical issues" - "Software update". There are several instructions for updating the software, each with the name of the hardware. Select the manual with your model and check the software version. If different, please update following the instructions on the page.
If the software version is current, try restarting the receiver. To do this, turn off the receiver from the power supply for a few minutes and turn it back on.
Error "0"
This error can occur if you have not turned on the TV for a long time.
If you did not turn on the TV for more than 3 days, the activation keys could be lost. To resume watching paid TV channels, we recommend plugging the receiver into the network and leaving the TV turned on on one of the not working channels. Broadcasting will resume within 8 hours.
To speed up this process, you can send activation keys yourself through your Personal Account. To do this, go to your Personal Account and on the main page press the button "Repeat commands", while the TV must remain on.
In addition, sometimes error "0" may appear after a software update or due to power surges. In this case, the problem is solved easier - disconnect the set-top box from the network and turn it on again after a few minutes. If the above fixes do not work, try removing the smart card and reinserting it.
No sound on TV Tricolor
On all channels
First, make sure the sound is turned on on the TV and on the set-top box. Try pressing the volume up and down buttons on the TV remote control and the receiver several times.
Check if the cable connecting the receiver to the TV is damaged and the connections are secure. If everything is okay, try restarting the receiver by unplugging it for a few minutes and plugging it back in. If no sound appears, you need to return to the factory settings. To do this, press the "Menu" button on the remote control from the receiver, go to the "Settings" section (there may still be a "Settings" or "Applications" section) and select the "Factory settings" item. After that, make all the initial settings of the receiver and check for sound on the channels.
On some channels
Depending on the method of connecting the receiver to the TV, you need to make different settings:
SCART cable - disconnect the cable from the receiver and TV and reconnect it, but more tightly.
RCA cable - it is important that all 3 cables are properly and securely connected to the TV. If your TV only has 2 inputs, put your receiver in Mono mode. To do this, go to the TV menu, go to the "Settings" section, then "AV output settings" and the "Audio output" section.
Another cable - you need to correctly install the audio track. To do this, press the green button or F2 on the remote control and select the sound mode "Russian ASZ" or "Russian".
If no sound appears, try restarting the receiver by unplugging and plugging back. If nothing has changed after this, try resetting to factory settings.
Other reasons why Tricolor TV may not be shown
The above are the most common and easy-to-fix issues. If there is no cause or remedy that suits you, take a look at the list below.
Check the following:
- The antenna cable has come off the F connector connected to the receiver - this can be corrected by applying a little effort and pushing the cable into the connector.
- The Tricolor converter stopped working - this is an extremely rare, but still possible malfunction. The converter can operate flawlessly for 3-5 years, after which it may fail. It is not difficult to replace the converter. When buying, pay attention to the main specifications: Ku-band and circular polarization (Circular).
- Physical interference between antenna and satellite - it could be a tree, new house or even heavy snow.
Television is the main source of information. Distinguish between digital and analogue broadcasting. The most common satellite transmission of a television signal.
In this case, complex electronic equipment is used: a satellite dish, a transcoding device, a receiving unit. Sometimes devices crash or fail.
An info channel is a TV program containing information about changes in the broadcast of TV channels that are included in a certain package of paid services; holding special offers, promotions, contests, introducing new services, describing the upcoming update. In addition to all this, the information channel has its own entertainment channel.
Entertainment programs are divided by age 0-3 years old, 3-9 years old, 9-16 years old, 16+. Even if the broadcast of TV programs has stopped, the information channel is available at any time.
Why does Tricolor show only the info channel?
If you only broadcast an information channel, then there are a number of reasons for blocking or absence of TV channels. The reasons may be software failures, jumps in signal reception (incorrect focusing of the signal), the expiration of paid services. These problems will entail the broadcasting of only an information TV channel.
The main reason is the incorrect installation of the smart card into the slot of the receiving device. The second is the end or incorrect activation of packages.
Diagnose yourself, try to identify and eliminate the cause. This is the fastest method for restoring TV channels. The load on the service center is reduced.
Possible reasons
Any digital devices periodically fail.
Causes of malfunctions:
- Bad weather conditions (wind, blizzard, heavy rain). This factor reduces the focus of the signal transmitted by the satellite to the transcoder.
- Incorrect installation of the smart card into the slot of the receiver. It is necessary to install the card in the correct direction, before closing the contacts.
- Software glitches. Update your programs periodically.
- Problems in digital equipment.
- Expiration of paid packages.
IMPORTANT! If the problem cannot be identified and fixed on your own, you should contact technical support.
How to fix
To fix the problem, you must first identify the problem. We begin inspection with the receiver. When turned on, the indicator of the receiver lights up - the receiving device is working properly. If the indicator light is off, then the device should be rebooted. Press the power button for 3-5 seconds, turn off the device, wait 30-40 seconds, start the equipment.
Useful information! The receiver does not start - the power supply is faulty.
If everything is in order with the receiving device, then we move on. We examine the connecting cables (from the receiver to the decoder, from the TV to the receiving device). If problems with the cable are identified, the cable should be replaced.
Another reason may be incorrect input selection on the TV. AV (if you have three cinch wires installed) or HDMI (if one black wire) signal transmission must be installed. Set the correct signal input.
After checking these points, you should pay attention to the satellite dish and the receiving decoder. After a strong wind, snowstorm or rain, the direction of the receiving head may go astray, the bolts of the satellite antenna brackets may be loosened, the direction of the signal from the satellite to the decoder may be defocused.
If all equipment is functioning properly, then you should pay attention to the receiver software and installed updates.
IMPORTANT! Timely update the programs of the receiving device so that all channels are broadcast properly.
If “No Signal” appears, there is a problem with the receiver or TV. It is necessary to reboot the receiving device, do a factory reset, search for channels, update the software.
Go to your personal account on the official Tricolor TV website. View payment status, expiration date of paid services, and activation of paid packages.
Where to go if you can't solve the problem?
If it is not possible on your own to identify and fix the problem of broadcasting channels, then you need to contact the Tricolor TV service department. On the official website of the company, visit your personal account. On the Internet resource you can get a free consultation, and information about possible causes and ways to eliminate them.
The contact phone number is listed on the organization's website.
Conclusion
There are a lot of reasons for not working television programs.
Main problems:
- Incorrect installation of the smart card.
- Defocused signal reception using a decoder.
- Failures in the device software.
- Incorrect installation of software updates.
- Failure of digital devices.
Try to identify the problem yourself, affecting the broadcast of television channels. If you cannot fix the problem, contact the technical support service or call the wizard.
