Why basic channels are not shown. Problems with high-definition television: why are they not showing HD and other channels from Tricolor TV? Other possible reasons for the lack of free channels

Tricolor TV subscriber support specialists are most often asked a question related to the fact that there is no reception of television and radio channels, and the inscription "No access", "Scrambled channel", "Error" 0 "or" No signal "appears on the TV ...

Error "0" on "Tricolor TV"

What should I do if this message appears on the TV screen?

Most often, the "0" error appears when access to viewing channels disappears. This is usually due to a malfunction of the receiver software. There can be many reasons, up to a voltage drop in the mains.

In any case, if an error "0" occurs on "Tricolor TV", experts advise what to do. First of all, disconnect the receiver from the power supply for a while. Then turn it on again. This procedure takes about five minutes. When using a conditional access module, you need to remove it and then put it back into the receiver.

Very often, instead of the error message "0", the screen displays information in the form of "DRE encoded channel". At the same time, it is impossible to watch live broadcasts.

So what does the "0" error on Tricolor TV mean? The answer is to be found in the cause of the problem. There are universal ways to solve this problem, which are suitable for all types of receivers that are used to receive channels provided by Tricolor TV. They can be used when the channels are not displayed, but the "Info channel" is working.

Correction of error "0"

If an error "0" is found on "Tricolor TV", how to fix it yourself?

First, you should check if the subscription to the package's services has suddenly ended. This is done in your personal account on the official website or in the menu of the receiver itself. If the subscription has expired, then it may well cause a similar error.

It is possible that the access card is not correctly installed in the receiver, so you need to check that it is correctly installed in the corresponding slot of the receiver. If a conditional access module is used instead of a card, then the check should be performed in it.

If the card is inserted correctly, when you press the ID button on the remote control, a message will be displayed on the TV screen displaying its number.

Also, if an error appears, it will not be superfluous to try to reset the receiver settings to factory settings. In other words, reset them.

It is quite possible to do this operation yourself. You need to enter the receiver menu and go to the "Settings" section. You will need to enter a four-digit code - we dial four zeros 0000. After that, you need to find "Factory settings" and select the line "Delete settings", along with the list of channels. There is nothing dangerous in this operation, after restarting the receiver using auto search, the channels can be found again. Most often, after this, the error disappears.

If the subscription is over, and if the channels from the "Unified" package are not accepted, it is possible to search for free channels. They are usually found at the very end of the list.

In a situation where the receiver has been turned off for a long time, there may also be a problem with error "0" as soon as the receiver is turned on. How to eliminate the error "0" on "Tricolor TV"?

Do not turn off the receiver, but leave it on for eight hours and wait until the error disappears. Most often this happens much earlier, after an hour and a half. But this is only if both the antenna and the receiver are in good working order.

Other reasons for the error

If error "0" appears on "Tricolor TV", what if the cause of error "0" is poor quality or low level of the received signal from the satellite? Or lack of activation keys. In this case, simply leaving the receiver turned on for a long time will not help.

You can either send a request to the support service, or try to fix the antenna yourself.

It must be remembered that when the receiver is expected to be activated, it must be turned on on the first channel - that is, on 1OPT, and not on any other. Regardless of whether there is a broadcast on it or not.

If the conditional access module fails, this error can also appear. To determine the version of the installed software on the receiver, press on the remote control to enter the "Status" section of the menu. You can renew the software yourself, while it is better to provide repairs to a specialized service center.

In most cases, error "0" also appears when the satellite receiver is overloaded.

How to fix the problem

Having dealt with the question of what the "0" error on "Tricolor TV" is, we perform several actions to eliminate it ourselves:

• Wait a while (usually 8-10 minutes) and the channel will most likely start broadcasting on its own.
• Reboot the receiver by turning it off for 3-5 minutes and then turning it back on.

So in what situations does this error most often appear.

The message "No signal" is displayed on the TV

First, you first need to try to determine who issued this message - the TV or the receiver. You should press the OK button on the remote control - if the outcome is favorable, the Tricolor TV channels should appear on the screen. Otherwise, an inscription will appear that the channel list is empty (which means the error "0" on Tricolor TV).

If the receiver responds normally to pressing the button, then the cause of the error may be hidden:

1. If a small diameter is used (from 50 to 60 cm) or it is installed poorly and incorrectly configured, then the signal may be absent due to the manifestation of atmospheric precipitation. It can be rain, snow, even dense clouds.
2. The antenna tuning could be lost. For example, due to strong winds or blizzards. You will either have to correct the satellite dish setting yourself, or call a specialist.

How to set up the antenna yourself

In principle, there is nothing difficult in setting up. You just need to change the position of the antenna and monitor the TV screen. The antenna should be moved gradually, slowly, literally by a centimeter. As soon as an image appears on the "Info" channel, the antenna must be fixed.

If you call up a special scale showing the signal strength by pressing twice the red "F1" or "i" button on the remote control, the signal strength will be at the bottom of the screen on the left, and its quality on the right. For channels to be received stably, the signal level must be at least 70%.

There is a situation when some channels are not displayed, a message appears stating that there is no signal, while others are displayed normally. The reason for this may be that the transponders have changed - the frequencies on which the channels are broadcast. You need to rescan them either in manual or automatic search mode.

You will have to enter the menu and select the item "Search for channels" Tricolor TV. Then scan the channels.

An error may occur even if the antenna fails. Then you have to replace the converter itself.

When the reason is that the coaxial cable is damaged, it is necessary to replace the cable. It can be repaired, but the signal quality may be worse. The cable junction may cause additional interference in the reception of channels.

The receiver does not respond when the "OK" button is pressed

• If the GS 8306 receiver is used, then random movement of the outputs of the receiver itself often occurs. The fact is that there is a button on the remote control in its upper left part, an accidental pressing of which leads to a change in outputs, the image disappears. You can check which output is currently active by looking at the indicator. RCA - bells are shown, HDMI - the indicator is lit in its lower part.
• It is possible that the cause of the error is the television receiver itself. It is necessary to check if the switched input is connected incorrectly by accident. You need to find the "Resources" button on the remote control and press so that the output corresponds to the selected mode - Scart, HDMI or RCA.

If one of such inscriptions as "Scrambled channel DRE", "No access", "Error" 0 "appears on the TV receiver screen, then check the following:

Tricolor TV subscription activity. Error "0" on the second receiver is also checked either through the personal account on the official website, or in the "Personal account" section of the receiver.

Service subscription active

1. Make sure that the receiver detects the Tricolor smart card.
2. Whether it identifies the ID number of the satellite receiver.

Receiver menu item "Status"

If there is no ID number, then:

• If you are using a receiver that uses a smart card to receive channels - models GS 8306, GS 9303, GS 8302, GS 8304, GS 8300N, you must first unplug the receiver from the mains, remove the card, make sure it is inserted correctly, insert it back and turn on the receiver into the power supply.
• If the receiver works without a card, and these are receivers using MPEG2 - GS 8300, GS 8300M, it is most likely that the access module has broken. You will have to contact the service center, where the module will be repaired.

In the situation if the ID-number is determined and the subscription has not ended, then:

• It is necessary to reset the settings to the factory settings, reboot the receiver, after which the setup wizard is activated and the channels are scanned again.
• If the receiver has not been turned on for more than three days, you will have to get the activation keys again. To do this, having overloaded the receiver, it should be turned on on the "Infochannel" channel, and if it shows, then go to the "Kinopokaz" channel - after which the channels are usually decoded themselves.

So that the error "0" does not appear on "Tricolor TV" in the future, what to do if the receiver nevertheless turned off, when leaving for a long time, for example? You will have to reactivate the keys.

To prevent the error message from appearing in the future, you should sometimes leave the receiver plugged in, for example, overnight.

Despite all the advantages and technical developments satellite broadcasting, Tricolor TV clients face a number of problems when the channels do not work. Next, we will consider the main reasons for the lack of broadcasting, which are divided into the following groups:

• difficulties with high-quality signal reception;
• registration in the network and payment for services;
• technical difficulites;
• problems with the receiver.

What to do if Tricolor TV writes "Error 0"

The most common problems are with satellite signal reception. If error code 0 appears on the screen, this indicates that the equipment is not receiving a signal.

In this case, you should:

1. Check the integrity of the antenna cable and how tightly it is connected to the antenna and receiver.
2. Disconnect the power supply to the receiver and reconnect it to the mains after 5 minutes.
3. Make sure the signal strength is sufficient and the reception quality is consistent.
4. of necessity.
5. Start search again.
6. Activate the key in the Personal Account. An internet connection is recommended to speed up the restoration of connection.

If these steps were taken correctly, but the broadcast has not resumed, please contact.

Watch a detailed video on how to fix the "Error 0" problem on Tricolor with your own hands:

The Tricolor receiver writes "No signal"

When the antenna cannot pick up the desired wave from the satellite, the message “No signal” appears on all channels. The simplest reason for this is preventive work, the timing of which can be found by calling the hotline. If such work is not carried out, you should make sure that the equipment is intact and the settings are correct.

In the absence of visible damage to the main cable and antenna, the cause of its loss in 50% of cases is the breakdown of the converter, the repair of which must be carried out by a qualified technician.

The prefix shows only the info channel

Info channel is a program that is displayed by all configured receivers. If no other channel is working besides it, then all the equipment is working properly, and the problem is:

• failure of user credentials,
• lack of equipment activation,
• late payments for services,
• incorrect system configuration,
• outdated receiver firmware.

To resume broadcasting:

1. Turn off the receiver, turn off the power and leave for 30 minutes, during which carefully check the cable connecting the receiver to the TV.
2. Remove the smart card, check its integrity and wipe the chip contacts. Look at the warranty period (3 years).
3. Insert the smart card into the slot and start the receiver.
4. Make sure the bill is paid in full and on time. Top up your account, if necessary.
5. Roll back the receiver settings to the factory settings and update the firmware to the latest current version.

If Tricolor suddenly stopped showing channels

The reception quality directly depends on the diameter of the satellite dish and the correctness of the equipment settings. A sudden termination of broadcasting may result from:

• atmospheric precipitation (rain, snow, hail) or increased cloudiness;
• knocked down converter settings;
• broken cable;
• channel settings directly on the receiver.

It is important to monitor the operating conditions of the equipment and regularly check it for damage.

Why doesn't Tricolor TV show in the rain?

Difficult weather conditions have a direct impact on the transmission of the satellite broadcasting signal to the receiver, especially when it comes to the operation of satellite TV in the rain. The converter floods with water and the signal level can drop to a critical level, up to its complete absence. To avoid such a problem, it is enough to take care in advance of covering the converter from moisture with a piece of transparent plastic.

Another factor in the loss of signal during rain is strong wind, which turns the antenna or places objects on it that interfere with it. In this case, to restore broadcasting, it is enough to free the surface of the antenna from foreign objects and turn it to the optimal position to enhance reception.

What to do if Tricolor does not show free channels

If this problem is detected, in the overwhelming majority of cases, it is enough to reboot the receiver. After that, the broadcasting of free channels most often resumes, but if this did not happen immediately, the next step should be to roll back the receiver settings to the factory level. This will require:

1. Turn on the TV and receiver.
2. Enter the receiver menu.
3. Select the "Settings" section.
4. Select "factory" and confirm the action.
5. Reboot.
6. Select the connection region on the screen and start the search.

How to find the reason why Tricolor does not work? See detailed video instruction:

Despite the highest quality of services, it is impossible to completely avoid situations when Tricolor TV does not show. Naturally, each connected subscriber would like to avoid the difficulties with watching his favorite films and TV shows, but if the broadcast has already been interrupted, it is necessary to deal with the problem as soon as possible.

Often, if you seriously reflect on what happened, you can cope with difficulties on your own. Users just need to understand the reasons for the disappearance of the signal and exactly follow the instructions below. And in the most difficult cases, when it is impossible to do without the support of a professional, you can call the contact center and get helpful advice from the support operator.

Possible reasons

The easiest way to find out why channels are not shown on Tricolor TV is to view the error messages. But, if they are not there, the causes of trouble can be:

• incomplete registration on the official website;
• lack of funds on the subscriber's personal account;
• incorrect rotation of the antenna;
• bad weather or interference interfering with receiving a signal from space;
• equipment failure;
• outdated technology that is not able to support high quality signal processing;
• the need to update the software.

Clients of the satellite company will cope with each of the listed troubles without specialists.

Why does not Tricolor TV show

When faced with a lack of channels, the first step is to make sure that the equipment used is registered on the provider's website. To do this, you will have to call the support service and clarify whether the registration is completed today. Perhaps you just have to wait to watch TV channels.

Additionally, it is worth making sure that the packages the viewer needs are paid for. You can check this fact in the personal account, which is available for each client of the satellite company. If necessary, users will have to pay for a suitable TV package and wait until the money is credited to his personal account.

Tricolor does not show all-Russian channels - what is the reason

Special attention should be paid to cases when a subscriber lost federal channels, including First, Match and other public broadcasts. In situations where Tricolor does not show all channels, you need to make sure that the channel owners or the provider have not scheduled maintenance or scheduled maintenance work at the current time.

If this is not the problem, it is worth considering whether the satellite company has terminated the contract with the user. You can check this by calling support.

Cases when difficulties are caused by bad weather or incorrect position of the satellite dish deserve additional attention. A logical solution to this difficulty would be to re-tune the antenna and remove all interference that interferes with signal reception.

What to do when Tricolor does not show

Another cause of troubles that can interfere with the showing of some TV channels can be a technical failure. In such situations, you just need to reboot the STB. If this does not help, you need to reset the receiver settings to the factory level.

After that, if such a need persists, you need to make sure that the latest update is installed on the receiver. To do this, you need to look at the settings menu, see the current firmware version and compare it with the one offered on the official website of the provider. Perhaps installing an up-to-date update will return access to your favorite shows and TV shows.

If access could not be restored on your own

In the most difficult cases, when it is not possible to figure out why the Tricolor does not show, it remains to use the help of specialists. To do this, you can:

• call the number 88005000123;
• contact by WhatsApp or Viber using the contact number +79111010123;
• by calling on the Internet through the website or skype;
• by leaving a request for assistance on the official website of the company.

In any case, in order to receive qualified assistance, subscribers will need to describe the situation in detail, indicating what they see on the screen, what messages appear when problems arise, and what exactly happened before the broadcast was interrupted. Additionally, the personal data of the applicant may be required so that the operators can make sure that they are a real client of the satellite company.

If the TV does not show satellite TV channels or there is no sound signal, then it is difficult to say for sure what exactly the problem may be. The antenna or its components may not work, the cable or its connection may be damaged, or maybe there is a problem with the receiver or TV.

Below we will analyze the main reasons why the Tricolor may not work, and we will tell you how to return TV channels or sound.

But first of all, make sure that you have paid for the subscription to the main channel package. This can be done in the Personal Account on the "Services" page or on the main page of the operator's official website, in the "Check subscriptions" section.

If the subscription is active, then you should check the smart card - whether the correct side is installed in the receiver and whether the chip is damaged.

Tricolor writes "No access" or "Scrambled channel"

The inscription "No access" (or "Scrambled channel") may appear on the TV screen in the following cases, even if the subscription is paid:

1. Voltage drop
   The receiver needs to be rebooted. To do this, turn off the receiver from the network for 5-10 minutes and turn it back on. Leave the TV turned on on a scrambled channel and wait for a while. The image should appear.
2. The receiver has been disconnected from the power supply long time.
   For a long time, according to the Tricolor version, it is longer than 3 days. In this case, activation keys are lost. To return the image to the TV, plug the receiver into the network and leave it switched on on a scrambled channel. Everything should work within 8 hours. Or you can send the keys again through your Personal Account. To do this, on the main page of your Personal Account, click the "Repeat commands" button.
3. The Tricolor receiver does not see the smart card
   To make sure that this is the problem, press the "ID" button on the remote control. If the ID number of your equipment appears on the screen, then everything is in order with the smart card. If “no card” is written instead of the number, then either the card is inserted incorrectly, or the chip of the card is damaged, or the cardired is out of order.
4. Outdated software
   On the remote control, press the "No. ID" or "status" button, here you will see your software version. Now you need to find out which version of the software is current. To do this, go to the operator's website, in the "Help" - "Software update" section. Please indicate the model of your receiving equipment here. If your version does not match the recommended one, then in this section you can find instructions for updating the software.
5. Legacy receiver model
   Since April 2018, Tricolor has stopped supporting models of receivers that receive a signal only in MPEG-2 format. If you have one of these models, then you should exchange equipment using one of the exchange programs, or purchase a new one.

Tricolor writes "No signal"

“No Signal” may appear on one channel, several or all. Let's consider these cases separately.

On all channels the inscription "No signal"

This means that the signal strength of the antenna is not sufficient.
To verify this, turn on the "Info channel", on the remote control from the receiver, press the red function button or "F1", "i" or "INFO" twice. An information window will open, in which 2 scales will be displayed below - the strength and quality of the signal. For a stable signal level, both scales should be approximately 70% full.

If you have less, check the integrity of the cable from the antenna to the receiver and from the receiver to the TV, as well as the reliability of all connections.

If everything is in order here, then you should check the antenna itself - make manual tuning. It is safer, of course, to contact an authorized dealer so that an engineer can be dispatched to you. But if you are confident in your abilities, then you can try to make the setting yourself. To do this, you need to slowly move the antenna 1 cm, leaving it in this position for 5-10 seconds, until an image appears on the "Info channel" (He is usually the first in the channel list).

"No signal" label on one or several channels only

In this case, the inscription “no signal” may be associated with a change in the broadcasting parameters of some TV channels. Refresh the channel list. To do this, on the remote control from the receiver, press the "Menu" button, in the "Main Menu" select "Search for Tricolor channels" and press "OK". After the end of the search for channels, an information window should appear, which will indicate how many TV and radio channels were found.

If some TV channels are still not displayed, try unplugging the receiver for 2 minutes and then plugging it back in. If after that the TV channels do not appear, you will have to reset the settings to the factory settings and re-configure the receiver.

On the remote control from the receiver, press "Menu", go to the "Settings" item (maybe "Settings" or "Applications"), select "Factory settings" in it and press "OK". The receiver settings will be reset. After that, reboot the receiver again, repeat all the steps of the initial setup and check if the TV channels are showing.

The inscription "Channel list is empty"

In this case, it is also necessary to check the signal level. If it is less than 70%, then check the integrity of the cable and the reliability of the connections.

If the level is more than 70%, then everything is in order with the cable, you should refer to the receiver settings. Search for channels, for this on the remote control from the receiver press the "Menu" button, select the "Channel search" menu and press "OK". In a few minutes an information window will appear with the number of found TV and radio channels. After that, you need to save the settings.

If after that the Tricolor TV channels do not show, it is necessary to reset the settings to the factory settings and repeat the initial setup of the receiver.

Shows only "Info channel"

If the subscription to the main package of channels is paid for, and only one "Info channel" is shown, then you need to check the relevance of the software version of your receiver.
To do this, press the “No. ID” or “status” button on the receiver's remote control, here you can see what version of the software is currently on your equipment. What version should be, you can find out on the official website of Tricolor, in the section "Help" - "Technical issues" - "Software update". There are several instructions for updating the software, each with the name of the hardware. Select the manual with your model and check the software version. If different, please update following the instructions on the page.

If the software version is up to date, try restarting the receiver. To do this, turn off the receiver from the power supply for a few minutes and turn it back on.

Error "0"

This error can occur if you have not turned on the TV for a long time.

If you did not turn on the TV for more than 3 days, the activation keys could be lost. To resume watching paid TV channels, we recommend plugging the receiver into the network and leaving the TV turned on on one of the not working channels. Broadcasting will resume within 8 hours.

To speed up this process, you can send activation keys yourself through your Personal Account. To do this, go to your Personal Account and on the main page press the button "Repeat commands", while the TV must remain on.

In addition, sometimes error "0" can appear after a software update or due to power surges in the network. In this case, the problem is solved easier - disconnect the set-top box from the network and turn it on again after a few minutes. If the above fixes do not work, try removing the smart card and reinserting it.

No sound on TV Tricolor

On all channels

First, make sure that the sound is turned on on the TV and on the set-top box. Try pressing the volume up and down buttons on the TV remote control and the receiver several times.

Check if the cable connecting the receiver to the TV is damaged and the connections are secure. If everything is ok, try restarting the receiver by unplugging it for a few minutes and plugging it back in. If no sound appears, you need to return to the factory settings. To do this, press the "Menu" button on the remote control from the receiver, go to the "Settings" section (there may still be a "Settings" or "Applications" section) and select the "Factory settings" item. After that, make all the initial settings of the receiver and check the presence of sound on the channels.

On some channels
Depending on the method of connecting the receiver to the TV, you need to make different settings:

SCART cable - disconnect the cable from the receiver and TV and reconnect it, but more tightly.
RCA cable - it is important that all 3 cables are properly and securely connected to the TV. If your TV only has 2 inputs, put your receiver in Mono mode. To do this, go to the TV menu, go to the "Settings" section, then "AV output settings" and the "Audio output" section.

Another cable - you need to correctly install the audio track. To do this, press the green button or F2 on the remote control and select the sound mode "Russian ASZ" or "Russian".

If no sound appears, try restarting the receiver by unplugging and plugging back. If nothing has changed after this, try resetting to factory settings.

Other reasons why Tricolor TV may not be shown

The above are the most common and easy-to-fix issues. If there is no cause or remedy that works for you, take a look at the list below.

Check the following:

• The antenna cable has come off the F connector connected to the receiver - this can be corrected with a little effort and pushing the cable into the connector.
• The Tricolor converter stopped working - this is an extremely rare, but still possible malfunction. The converter can work flawlessly for 3-5 years, after which it may fail. Replacing the converter is easy. When buying, pay attention to the main specifications: Ku-band and circular polarization (Circular).
• Physical interference between antenna and satellite - it could be a tree, new house or even heavy snow.

Television is the main source of information. Distinguish between digital and analogue broadcasting. The most common satellite transmission of a television signal.

In this case, complex electronic equipment is used: a satellite dish, a transcoding device, a receiving unit. Sometimes devices crash or fail.

An info channel is a TV program containing information about changes in the broadcast of TV channels that are included in a certain package of paid services; holding special offers, promotions, contests, introducing new services, describing the upcoming update. In addition to all this, the information channel has its own entertainment channel.

Entertainment programs are divided by age 0-3 years old, 3-9 years old, 9-16 years old, 16+. Even if the broadcast of TV programs has stopped, the information channel is available at any time.

Why does Tricolor show only the info channel?

If you only broadcast an info channel, then there are a number of reasons for blocking or absence of TV channels. The reasons may be software failures, jumps in signal reception (incorrect focusing of the signal), the expiration of paid services. These problems will entail the broadcasting of only an information TV channel.

The main reason is the incorrect installation of the smart card into the slot of the receiving device. The second is the end or incorrect activation of packages.

Diagnose yourself, try to identify and eliminate the cause. This is the fastest method for restoring TV channels. The load on the service center is reduced.

Possible reasons

Any digital devices periodically fail.

Causes of malfunctions:

1. Bad weather conditions (wind, snowstorm, heavy rain). This factor reduces the focus of the signal transmitted by the satellite to the transcoder.
2. Incorrect installation of the smart card into the slot of the receiver. It is necessary to install the card in the correct direction, before closing the contacts.
3. Software glitches. Update programs periodically.
4. Problems with digital equipment.
5. Expiration of paid packages.

IMPORTANT! If the problem cannot be identified and resolved on your own, you should contact technical support.

How to fix

To fix the problem, you must first identify the problem. We start inspection with the receiver. When turned on, the indicator of the receiver lights up - the receiving device is working properly. If the indicator light is off, then the device should be rebooted. Press the power button for 3-5 seconds, turn off the device, wait 30-40 seconds, start the equipment.

Useful information! The receiver does not start - the power supply is faulty.

If everything is in order with the receiving device, then we move on. We examine the connecting cables (from the receiver to the decoder, from the TV to the receiving device). If a problem with the cable is identified, the cable should be replaced.

Another reason may be incorrect input selection on the TV. Should be installed AV (if you have three cinch wires) or HDMI (if one black wire) signal transmission. Set the correct signal input.

After checking these points, you should pay attention to the satellite dish and the receiving decoder. After a strong wind, snowstorm or rain, the direction of the receiving head may go astray, the bolts of fastening the brackets of the satellite dish may loosen, the direction of the signal from the satellite to the decoder may become defocused.

If all equipment is functioning properly, then you should pay attention to the receiver software and installed updates.

IMPORTANT! Timely update the programs of the receiving device so that all channels are broadcast properly.

If “No Signal” appears, there is a problem with the receiver or TV. You need to reboot the receiver, do a factory reset, search for channels, update the software.

Go to your personal account on the official Tricolor TV website. View payment status, expiration date of paid services, and activation of paid packages.

Where to go if you can't solve the problem?

If it is not possible on your own to identify and fix the problem of broadcasting channels, then you need to contact the Tricolor TV service department. On the official website of the company, visit your personal account. On the Internet resource you can get free consultation, and information about possible causes, and how to eliminate them.

The contact phone number is listed on the organization's website.

Conclusion

There are a lot of reasons for not working television programs.

Main problems:

1. Incorrect installation of the smart card.
2. Defocusing the signal reception using a decoder.
3. Failures in the software of the device.
4. Incorrect installation of software updates.
5. Failure of digital devices.

Try to independently identify the problem affecting the broadcast of television channels. If you cannot fix the problem, contact the technical support service or call the wizard.